Technical Support Services

Protect your printer with an HP Care Pack or Service Maintenance Agreement

We believe the technical support of your printing hardware is the most important consideration when buying a new large format printer. That's why, with every HP Designjet we sell, comes our commitment to supporting the unit, ensuring you remain in production from the moment it arrives at your door.

 

Here at Graficomp we offer a comprehensive set of solutions for business critical environments – from installation, to extended support and maintenance – all designed to protect your return on investment. Contact us to establish which option is best suited to your business.

Need assistance??

Email us at:

Click on any of the below links for more info.

Why choose Graficomp?

 

We are a certified

On Site Service & Repairs

HP Certified Engineers

SLA contracts available

Telephonic and 

Remote Support

Next Business Day

In- and Out-of-Warranty

Our engineers have the highest level of HP Designjet and HP Latex technical training available in the world, along with a combined experience of over 25 years, so you can rest assured that we know what goes on under the covers of your printer. Graficomp is a certified HP ASDP service centre and is fully authorised to perform in- and out-of-warranty repairs on all HP large format printing equipment.

 

Feel free to log a service call by filling out the contact form below or emailing us at support@graficomp.co.za with details on the problem(s) you're experiencing, and we'll contact you right away.

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